Frequently Asked Questions
Everything you need to know about your MOZSLY experience.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay for a secure and seamless checkout process.
How long will it take to receive my order?
Standard shipping typically takes 3-7 business days within the continental US. International shipping times vary by location, usually ranging from 7-14 business days.
What is your return policy?
We offer a 30-day return policy for all unused items in their original packaging. Please contact our support team to initiate a return and receive a prepaid shipping label.
How can I track my package?
Once your order ships, you will receive an email notification containing a tracking number and a link to the carrier's website to monitor your delivery status.
Do you offer a warranty on your products?
Yes, all MOZSLY products come with a 12-month limited warranty covering manufacturing defects to ensure the highest quality standards for our customers.
Can I modify or cancel my order after it has been placed?
Orders are processed quickly, but we can make changes if you contact us within 1 hour of placement. After that, we may be unable to intercept the shipment.